Why buyers trust Scott Hay
Enterprise technology experience, including Microsoft and Amazon.
Microsoft Copilot curriculum delivered in live training environments, plus Azure AI, Power BI, and Power Platform.
Featured by a third-party training brand for fireside chats on Copilot, business AI, and Claude Code for developers.
Background
Scott Hay brings over 30 years of enterprise technology experience from program management, product management, and business analysis roles at Microsoft and Amazon. He holds a BS in Computer Science and an MBA, combining deep technical expertise with business acumen that translates directly into practical AI implementations for his clients.
As a Microsoft Certified Trainer (MCT), Scott delivers hands-on training that bridges the gap between AI theory and real-world business outcomes. He does not just teach AI. He helps teams turn AI into usable workflows, practical rollout decisions, and measurable business value.
Speaking & external credibility
MAXtrain invited Scott Hay to fireside chats on Microsoft Copilot, practical business AI, and Claude Code for developers. That matters because it is independent validation, not just self-description on a services page.
Training & Courses
Scott delivers 11 official Microsoft Copilot courses:
- MS-4002 — Prepare security and compliance to support Microsoft 365 Copilot
- MS-4004 — Empower your workforce with Microsoft 365 Copilot Use Cases
- MS-4010 — Extend Microsoft 365 Copilot with declarative agents by using Visual Studio Code
- MS-4014 — Build a foundation to build AI agents and extend Microsoft 365 Copilot
- MS-4015 — Build custom engine agents with the Microsoft 365 Agents SDK
- MS-4017 — Manage and extend Microsoft 365 Copilot
- MS-4018 — Draft, analyze, and present with Microsoft 365 Copilot
- MS-4019 — Transform your everyday business processes with agents
- MS-4021 — Copilot Immersion Experience
- MS-4022 — Extend Microsoft 365 Copilot in Copilot Studio
- MS-4023 — Transform Ideas into Action with Copilot Chat (Basic)
Additional training areas:
- Azure AI — AI-102 (Azure AI Engineer), Azure OpenAI, AI Agents
- Semantic Kernel — Building AI orchestration with Microsoft's SDK
- Power BI — PL-300, dashboard design, DAX, data modeling
- Power Platform — Power Apps, Power Automate, AI Builder
Consulting & AI Implementation
Through AIA Copilot, Scott provides AI consulting, implementation, and training services for small and mid-size businesses. His approach: assess your processes, identify the highest-value workflow to offload, set up the right chat assistant, Copilot workflow, automation, or agent, and train your team to use it safely.
The consulting focus is practical: choose the right first workflow, choose the lightest useful tool stack, create a realistic 90-day implementation plan, and turn AI into daily work your team can actually sustain.
Services
- AI Opportunity Assessment — 2-week evaluation with scorecard and 90-day roadmap ($2,500)
- AI Workflow Implementation — Agentic workflows, automations, and assistant setups that offload real tasks
- AI Adoption Support — Workflow tuning, team training, prompt patterns, and adoption support
- Microsoft Training — Official MCT-delivered courses, per course or per engagement
Industry Focus
Scott specializes in "boring businesses" — industries with stable demand, predictable workflows, and clear automation opportunities: HVAC, plumbing, electrical, dental offices, construction, property management, legal, accounting, insurance, restaurants, and fitness studios.
Location
Based in Traverse City, Michigan. Training and consulting delivered nationwide, both remote and on-site.
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